Each page below takes one part of abandoned checkout recovery and explains how it actually works in Whaleal Cart — what fires, when it fires, and what stays on your side. Start from the scenario that matches your store.
An abandoned checkout is not a lost visitor. It is a customer who got as far as the payment step. Whaleal Cart watches for that moment and follows up automatically, so the recovery does not depend on someone remembering to check a report.
Read more →The sequence is the part most stores get wrong: too few messages and the reminder never arrives, too many and the store starts to feel like spam. Whaleal Cart ships with a two-step default and lets you move both windows.
Read more →The recovery text is about that checkout: the store’s name, a return link, and the offer, sent from the SMS account the store already pays for.
Read more →Cart abandonment is the gap between the customers who reached the payment step and the customers who finished it. Understanding where that gap opens is what makes recovery possible at all.
Read more →