Whaleal Cart
Install from the Shopify App Store, or read the pricing and recovery-email pages first. Existing customers can find answers in the help centre.
Shopify App Store →Reach a person, not a form
Whaleal is a small team. Email goes to the people who build the products, and it is the fastest route for every kind of question we get.
Support and general questions
One address for existing customers, evaluations, integration questions and anything security-related. Include the account or shop you are asking about and we can look at the actual records rather than guessing.
Self-serve starting points
Whaleal Messaging
Provider integrations, the bring-your-own-account model, pricing and the guides on how the channel behaves in practice.
Read about Messaging →Technical documentation
API reference and integration detail live in the docs centre, separate from this site.
Open the docs →About response times. We do not publish a service-level commitment for email. Existing customers with a live issue should say so in the subject line — those go to the front.