Shopify Checkout Recovery Features
Native integration with Shopify checkouts, discounts, and billing—built for e-commerce merchants
🤖 Optional AI Drafting Growth & Pro
It drafts a subject line, heading, and intro for you to review—nothing sends until you switch it on
- Drafts three fields: subject line, heading, and intro paragraph
- Input is limited to shop name, selected tone, and discount structure — no shopper name or cart contents
- Every draft waits for your review — your live emails do not change until you switch one on
- The last five drafts stay available to switch back to
- On Free, the three built-in tone templates still cover every email
📱 SMS Recovery Channel
Reach shoppers by text when email alone doesn't win them back
- One automated message per abandoned checkout—no marketing blasts
- Own send delay after abandonment, independent from the email sequence
- Runs on your own SMS provider account via Whaleal Messaging: create a key at app.whaleal.com and paste it in
- Use a message template with shop name, discount code, and recovery link variables
- Free in the app—message costs are billed on your SMS plan
📧 Automated Recovery Sequences
Turn Shopify checkout drop-offs into follow-up campaigns on autopilot
- Two-stage emails triggered by Shopify checkout webhooks (1h + 24h)
- E-commerce-optimized timing for higher conversion
- Product images and line items pulled from abandoned checkouts
- Personalized with customer name and cart contents
💰 Smart Discount Progression
Incentivize shoppers with escalating offers—codes created in Shopify automatically
- First email: gentle reminder with configurable offer (default ~10%)
- Second email: stronger incentive (default ~15%, fully configurable)
- Unique one-time codes via Shopify Discount API—no manual code entry
- Percentage or fixed amount—your rules, synced to your store
🎨 Smart Tone Templates
Brand-safe messaging styles for different recovery stages
- 3 tone modes: Friendly, Professional, Urgency
- Subject and body adapt to tone and email stage (1st vs 2nd)
- Fully responsive—looks great on mobile shoppers
- CAN-SPAM compliant footers with one-click unsubscribe
📊 Real-Time Analytics
Track your recovery performance with detailed insights
- Recovery rate tracking
- Revenue recovered dashboard
- Email open and click-through rates
- Quota usage monitoring
💳 Shopify Billing Plans
Scale with your store—subscriptions managed through Shopify Admin
- Free Plan: 100 checkouts/month (200 emails) — tone templates + both channels
- Growth Plan ($9.90/mo): 500 checkouts/month (1,000 emails) + optional AI drafting + remove branding
- Pro Plan ($29.90/mo): 2,000 checkouts/month (4,000 emails) + optional AI drafting + priority support
- All plans: 2-step email recovery, SMS channel, and analytics—no separate payment portal
- Free plan requires no credit card
🔒 Privacy & Compliance
Built with security and compliance in mind
- GDPR compliant data handling
- CAN-SPAM compliant emails
- Built-in unsubscribe mechanism
- Secure data encryption