About Whaleal

Who we are · how to reach us · where to get help

Who we are

Whaleal builds the infrastructure behind the messages a store already depends on, with a home base at whaleal.com. Our flagship app, Whaleal Cart: AI Cart Recovery, turns abandoned checkouts into completed orders with timed recovery emails, an SMS channel, and native Shopify discount codes.

Alongside it we build Whaleal Messaging — an orchestration layer that sends over the SMS, email and WhatsApp provider accounts a business already owns, so the messages underneath stay dependable without anyone having to change provider.

Contact & support

Need help with install, billing, or privacy? Reach us directly:

Email support →

What we commit to

  • Clear pricing — Free to start; paid plans per month via Shopify Billing; no automatic overage charges
  • Privacy — GDPR / CAN-SPAM controls; customer data used for cart recovery only
  • Support — A real reply from support@mail.whaleal.com; docs live under Help / FAQ

Next steps