Recovery Emails for Abandoned Checkouts
Every abandoned checkout becomes a personalized message with the shopper name, items, total, and a one-tap return link. On Growth and Pro you can also have AI draft the wording — you review it and switch it on, or keep the built-in templates.
Optional AI drafting is included on Growth and Pro . Generated drafts stay off until you switch them on — every plan keeps sending the built-in tone templates until then.
From abandoned checkout to inbox
- Checkout abandoned — Shopify webhook signals a warm cart.
- Copy is assembled — name, items, total, currency, and recovery URL are filled in from the checkout.
- Optional AI drafting — on Growth and Pro, a subject line, heading, and intro are drafted for your review. Nothing changes until you switch one on.
- Send & track — opens, clicks, and recovered revenue in the dashboard.
Same cart, three tones
Illustrative previews. Name, items and total are filled in per checkout; the tone decides the wording.
Subject: Your cart is waiting for you!
Hi Sarah — we saved your Summer Dress and Canvas Tote (USD 89.00). Complete your purchase whenever you are ready.
Subject: Your checkout is still open
Hello Sarah, your selected items remain reserved in checkout. Return with one click to finish your order of USD 89.00.
Subject: Still interested? Your cart expires soon
Sarah, your cart (USD 89.00) is still available. Use your unique code today and complete checkout before it clears.
What shoppers actually see
Timed sequences — First email ~1h, follow-up ~24h
Engine capabilities
Checkout-aware personalization
Each message pulls shopper name, line items, currency, cart total, and the return-to-checkout link from the live Shopify abandoned checkout—not a static blast list.
Adaptive tone control
Choose Friendly, Professional, or Urgency in Settings. Subject lines and body copy adapt while keeping brand-safe structure and one clear CTA.
Two-stage sequences
Default cadence: first reminder around 1 hour, stronger follow-up around 24 hours—optionally with escalating Shopify-native discount offers.
Manual send when needed
Preview and send from the dashboard for high-value carts. Automation covers volume; operators keep control when AOV demands it.
Start free — optional AI drafting comes with Growth
$0 per month · 100 abandoned carts · 200 emails · no credit card · billed only if you upgrade later inside Shopify