SMS · High throughput, strong in Europe

Connect your own Vonage account

Formerly Nexmo. Rich direct routes across Europe and North America, and one of the highest default throughput tiers we ship with.

Add a Vonage connectionAll integrations
Scope. This integration sends SMS. Delivery events come back through the provider’s webhook and are normalized into the same three statuses as SMS, so a delivery reads the same way whichever channel carried it. Routing and automatic failover, per-number pacing and segment accounting are SMS-channel features. Opt-out suppression is applied to marketing sends on every channel. Whaleal Platform is a message orchestration layer: it calls Vonage’s public API using your account. We do not resell message volume, do not mark up your Vonage bill, and do not own your account.

What you need from Vonage

Gather these in the Vonage portal first. The connection form asks for exactly these fields and nothing more.

FieldWhat it is
apiKeyAPI Key. From the Vonage API dashboard.
apiSecretAPI Secret. Paired with the API key above.

Credentials are sealed with AES-256-GCM and the console only ever shows a masked value afterwards. Plaintext is never written to logs and never sent back to the browser.

What we configure on the connection

  • Sender identities. Numbers or alphanumeric sender IDs, depending on the destination.
  • Default send pacing: 30 messages per second. This is a conservative starting point, applied per connection, and you can change it at any time. Your real ceiling is set by Vonage — check your account quota and raise the value to match.

Why teams pick Vonage

  • Direct routes across Europe and North America
  • Supports alphanumeric sender IDs where the destination allows them
  • Highest default pacing among the providers we integrate

Worth knowing

  • Alphanumeric sender IDs are not accepted in every country, and some destinations require a pre-registered sender. That registration happens in the Vonage portal.

What stays on your side

These are yours to hold — and that is the point of bringing your own account: the relationship, the rates and the compliance stay in your name, not ours.

  • Account approval, credit checks and arrears
  • Sender ID, number and short-code registration for each destination
  • Local telecom and privacy compliance in the countries you send to, including opt-out rules
  • The quotas and rate limits Vonage grants your account

Next

Whaleal Platform currently offers self-service connections to 6 SMS providers, 4 email providers and 3 WhatsApp providers. Underlying the SMS channel is an SMS adapter library of 33 adapters; the ones outside this list are unlocked on request rather than self-service.

Add the connectionHow Whaleal Platform works